Do you sell personalised registrations?
No, we only sell physical number plates; we do not offer registration entitlement.
Please see the DVLA’s website to purchase a personalised registration.
Where is my order?
Please enter your tracking number into Royal Mail’s Track & Trace system in order to locate your order.
If you don’t have your tracking number, please contact us.
Where is my order confirmation email?
You should receive a confirmation email soon after placing your order.
If you cannot see it in your inbox, please check your spam/junk folder.
If you still haven’t received your email after a considerable amount of time, please get in contact so we can resend your confirmation.
What documents do I need to submit?
As a DVLA registered number plate suppler, it is our responsibility to check your legal entitlement to the registration you are asking us to manufacture. You will need to provide 2 document reference numbers that prove your name & address, and entitlement to the registration. These reference numbers must be traceable to you (the consumer) and can be obtained from us by the police, the DVLA or the DVSA without notice at any time for any reason. We are required by law to collect this information from you.
You can use the following to confirm your name and address:
- Driving licence, with or without a photo (doesn’t have to be issued in the UK)
- Utility bill, Council Tax or rates bill in Northern Ireland (from the last 6 months)
- Bank or building society statement (from the last 6 months)
- National identity card (issued by the government of a state or territory other than the United Kingdom)
You can use the following to confirm your entitlement to the registration:
- UK trailer registration certificate (VTRC)
- vehicle registration certificate (V5C)
- new keeper slip (green slip)
- a certificate of entitlement (V750) to the number
- a retention document (V778)
- a renewal reminder for vehicle tax or SORN (V11)
- a temporary registration certificate (V379)
- a number plate authorisation certificate (V948) with an official stamp from the Driver and Vehicle Licensing Agency (DVLA)
- an electronic number plate authorisation certificate (eV948) or an electronic trailer number plate authorisation certificate (eV948/2)
How do I submit my documents?
Email: You can email docs@vistaplates.co.uk with clear images of your documents attached.
Postal: We accept documents in the post. Please send your original documents to the following address: Vista Plates, Unit 2A Brook Lane Industrial Estate, Westbury, BA13 4EP.